1.1 BACKGROND OF STUDY
Most of today's rental service companies still use manual information systems because their information needs are high and managers of these companies were probably moderately enjoying the manual system in regard to their low relatively comfortable level and transaction activities. With the high level of social activity experienced, it is only the rental companies with high information or high rental service capability with rapid pace of rent per article are likely to survive the pressure, and should therefore link Information on company strategy system. With this pressure, it is necessary to improve the efficiency of the company through their own involvement in the planning system to ensure that the business strategy is developed in the context of the IT environment. Among the many rental services centers, the majority adopted a wide variety of manual information system for management activities most of which are single file system. This unique file system does not offer opportunities for easy manipulation of data to provide managers an overview of transaction reports such as rapid statistics for the analysis of the transaction, it does not provide instant access to the information to control and direct the enterprise. At this point, we can see that the world of service rental company finding missing data on the relative effectiveness of manual information system over computerized information system. Different rental service centers of various levels of activities with different critical level will agree that stress, confusion and errors increase with increasing the amount of information that transaction activity increases, and there is a large point where the manual information system will not work successfully. In this regard, IT service management information system rental has been developed to provide rentals Braham with consistency, complete and accurate and reasonable information for planning and control directly the activities for which they are responsible and to taking quick and effective decisions.
1.2 STATEMENT OF PROBLEMS.